We are committed to offering the highest quality product available on the market.
If problems arise, please contact us immediately. If there are no problems with the hair within the first two weeks, it can be assumed that the hair is fine. If problems arise after two weeks, the problem does not lie in the hair or workmanship. Please feel free to contact us and we will try to help you resolve your issue.
Never cut any part of the wefts. These wefts are delicate. If they are cut, then we cannot guarantee that they will not shed.
Never sew through the top of the weft. Placing a needle through the weft will damage the wefts and may cause shedding.
If the hair feels a little tangled for any reason, before taking off the wrapper then you should use PANTENE CONDITIONER.
NEVER USE SHAMPOO ON THE HAIR!
USE PANTENE PRODUCTS ONLY
Although our hair extensions are real, it is not receiving nutrients from the scalp like your own hair. Heat is your hair extensions biggest enemy. The more you use on it, the shorter the life span of your hair. We cannot guarantee that the hair will remain silky if you use the blow dry, flat iron, or curling iron.
At bedtime, we highly recommend that you control the hair --braid, wrap or ponytail your hair together to prevent tangling. This will save time that would be spent untangling the hair the next morning.
When shampooing the hair, always shampoo it stroking in a downward motion. Use your fingers in a horizontal motion between wefts to clean your scalp. When rinsing, do the same to be sure that all the shampoo and conditioner residues are shampooed out.
If you perm, tint, bleach or cellophane the hair, you do it at your own risk. We do not guarantee any hair that has been chemically altered. If you must chemically alter it, then be sure to do a test strand first. This will allow you to test how the hair will withstand chemical application.
BIO SILK SHAMPOO CONDITIONER & BIO-SILK SERUM BEFORE BLOW DRY!
PANTENE REPAIR AND PROTECT CONDITIONER
OR SMOOTH AND SLEEK
BLOW DRY THOROUGHLY
USE DESIGN ESSENTIALS SILK SERUM BEFORE BLOW DRY !